Join Our Team

About This Position

This position would provide chairside assistance, supports the Dentist and works with the Dentist to provide exceptional patient care. They will provide chairside report in all general practice dental procedures and use their skills to help create a productive and efficient dental clinic. Responsible for set up and cleanup up of rooms prior and after direct patient care. Prepares each operatory and patient for treatment. Takes radiographs using digital technology, or has a willingness to learn and become certified in dental technology. Maintains and inventories of supplies and assists with patient flow within the dental clinic. Awareness and ability to follow proper infection control protocols for the practice.

Qualifications/Skills

• High School Diploma or equivalent
• Experience in a customer support role preferred.
• Must have attention to detail and ability to work in a team setting.
• Responds professionally to high-pressure situations and time limits.
• Wants to learn, grow and provide compassionate patient care.

Overview
We are seeking a highly organized and detail-oriented Dental Office Coordinator to join our team. This role is essential in ensuring the smooth operation of our dental office by managing administrative tasks, coordinating patient care, and providing excellent customer service. The ideal candidate is professional, efficient, and has a strong understanding of dental office operations, including scheduling, insurance verification, and patient relations.

Front Desk & Patient Coordination:

• Greet and assist patients with a warm and professional demeanor.
• Schedule and confirm patient appointments, ensuring optimal use of the provider’s time.
• Manage patient check-in and check-out processes efficiently.
• Collect and verify patient information, including medical history and insurance details.
• Handle patient inquiries via phone, email, and in person, providing accurate information about services, procedures, and billing.

Insurance & Billing:

• Verify insurance eligibility and benefits before appointments.
• Process patient payments and ensure accurate financial records.
• Explain treatment costs, insurance coverage, and financing options to patients.

Administrative Duties:

• Maintain organized digital and paper records in compliance with HIPAA regulations.
• Work closely with dental providers and clinical staff to optimize workflow and patient experience.
• Participate in team meetings and contribute to continuous office improvement.

Qualifications & Skills:

• Education: High school diploma or equivalent required; additional certifications in dental administration are a plus.
• Customer Service: Strong interpersonal and communication skills to ensure positive patient interactions.
• Detail-Oriented: Ability to multitask, prioritize, and maintain accuracy in a fast-paced environment

About the Position

The RN Case Manager for the MOUD program provides advanced professional nursing care to patients receiving services for opioid use disorder, including medication (e.g., Suboxone, Sublocade, Brixadi, and Vivitrol) through the assessment, coordination, and implementation of the patient’s treatment needs. The RN Case Manager provides direct care to patients and their families, in partnership with the MOUD Coordinator, behavioral health counselor, and medical staff, as well as provides education and community outreach.

Qualifications/Skills

• Graduate of an accredited school of nursing, minimum bachelor’s degree in nursing.
• Current licensure as a Registered Nurse in the State of Vermont – unrestricted
• Evidence of one year of nursing experience, addiction medicine preferred
• BLS /CPR Certification

Key Responsibilities

• Facilitate the intake process for all new patients, including performing initial assessment, obtaining all necessary paperwork and labs, and scheduling initial appointment with the MOUD provider.
• Support patient engagement with treatment, healthcare and other supportive services.
• Conduct patient visits, as needed, with provider over site.
• Administers appropriate medication injections under the orders of the provider.
• Coordinate with insurance carriers to process prior authorizations for medication.
• Monitor the health, treatment progress and medication adherence of MOUD patients and participate in multidisciplinary team meetings.