Join Our Team

About the Position

The Medical Assistant will Provide a physician support services, responsible for administrative as well as clinical tasks, such as maintaining patient records, preparing patients and rooms for examination, assisting physicians with exams. This position is accountable for performing patient care activities associated with the needs and comfort of office patients, assisting members of the office team, and maintaining a clean, safe environment.

Qualifications

• High School Diploma or equivalent
• Minimum one-year experience working within a family practice healthcare setting is preferable.
• Medical Assistant Certification program from an accredited technical college or state training program preferred.
• BLS certification

Knowledge, Skills & Abilities

• Writing and communication skills
• Knowledge of computer and relevant software applications
• Strong customer service skills
• Ability to multi-task efficiently
• Critical thinking skills
• Teamwork, initiative, and adaptability

About This Position

This position would provide chairside assistance, supports the Dentist and works with the Dentist to provide exceptional patient care. They will provide chairside report in all general practice dental procedures and use their skills to help create a productive and efficient dental clinic. Responsible for set up and cleanup up of rooms prior and after direct patient care. Prepares each operatory and patient for treatment. Takes radiographs using digital technology, or has a willingness to learn and become certified in dental technology. Maintains and inventories of supplies and assists with patient flow within the dental clinic. Awareness and ability to follow proper infection control protocols for the practice.

Qualifications/Skills

• High School Diploma or equivalent
• Experience in a customer support role preferred.
• Must have attention to detail and ability to work in a team setting.
• Responds professionally to high-pressure situations and time limits.
• Wants to learn, grow and provide compassionate patient care.

Job description

The Dental Team Lead ensures the smooth and efficient operation of Mountain Community Health’s dental practice. The primary responsibilities include overseeing front desk operations, managing financial transactions and billing, handling patient queries and feedback, coordinating with dental professionals various administrative and managerial tasks, allowing the dental professionals to focus on patient care.

Qualifications:

• Bachelor’s degree or equivalent experience in management, business, or healthcare administration.
• Minimum 3 years’ experience in a dental office setting, with at least 1 year in a supervisory role.

Knowledge, Skills & Abilities:

• Strong communication and organization skills.
• Comprehensive understanding of dental office operations including knowledge of efficient scheduling practices, understanding of dental billing, insurance claim processing, and payment collection.
• Proven ability to supervise, motivate, and guide office staff to ensure high performance.
• Attention to detail to ensure accuracy in scheduling, billing, and record-keeping.
• Ability to prioritize tasks and manage time to meet deadlines.
• Knowledge of office technology, including computers, printers, dental software, and electronic health record (EHR) systems.
• Knowledge of patient privacy laws and regulations.
• Commitment to providing excellent patient care.

About the Position

Seeking Full Time LPN. The LPN position is an integral part of our care team and a key contributor to delivering high quality care that is compassionate, consistent and reliable for our patients, families and the practice. The LPN is involved in direct patient care under the direction of a clinician, provides technical nursing care to patients in varying states of health and illness and performs clinical and administrative health care support services to patients and families according to knowledge, ability, and duties assigned.

 Qualifications

• High School Diploma or equivalent
• Evidence of 1 year of nursing experience, Family practiced preferred
• LPN-Licensed Practical Nurse, active Vermont license
• BLS certification

Knowledge, Skills & Abilities

• Writing and communication skills
• Knowledge of computer and relevant software applications
• Strong customer service skills
• Ability to multi-task efficiently
• Critical thinking skills

About the Position:

A Federally Qualified Health Center (FQHC) in Bristol Vermont is currently seeking an experienced Finance professional to join their staff as their new Chief Financial Officer (CFO). In this role, the CFO will be responsible for overseeing and directing budgeting, audit, tax, accounting, purchasing, revenue cycle, long range forecasting, and insurance activities for the organization.

The CFO is responsible for the fiscal health of the business. Participates with Board of Directors in charting and implementing the corporation’s mission in response to the changing needs of the community. Meets with and informs the Board of Directors concerning current trends, challenges, and activities in the health field to facilitate governance and formulation of policy.

Oversees the annual and long-range financial development and budget management of the organization. Responsible for maximizing the return on financial assets by establishing financial policies, procedures, controls, and reporting systems.

Qualifications:

• Minimum 7 years of progressive financial management experience, with at least 4 years in senior financial leadership roles, including management experience in complex nonprofit organizations.
• Experience and managing staff in the areas of payroll, A/P, general ledger entry, grant vouchering and purchasing.
• Minimum bachelor’s degree in accounting, finance, and/or a related field. CPA master’s degree in business administration or master’s degree in a Finance related field of study (preferred).
• Minimum 5 years’ experience working within the Healthcare industry or Federally Qualified Health Center (FQHC) Federal, State and Local grant knowledge.
• Strong utilization and understanding of accounting software (QuickBooks preferred).
• Proven ability to develop and implement financial strategies and manage financial operations.
• Excellent analytical, problem-solving, and decision-making skills
• Strong leadership and team management abilities.
• Exceptional communication and interpersonal skills.
• High level of integrity and ethical standards.

Responsibilities:

• Drive strategic growth through monitoring of economic conditions, industry standards, and market trends. Utilize expertise in reimbursement models, key performance indicators, and policies to align financial decisions with organizational goals.
• Establish and enforce financial standards, policies, and procedures, ensuring compliance with regulatory requirements and HRSA 330 grant mandates.
• Ensure legal compliance by staying updated on federal, state, and local requirements, advising management on necessary actions.
• Assures that the recording of all financial data, policy and processes are compliant with Generally Accepted Accounting Principles and any other applicable standards.
• Provide timely and accurate financial reports, statements, and decision-support information to the CEO, Board of Directors, and management team. Identify opportunities for financial performance improvement, implementing cost-effective solutions for efficient operations.
• Manage cash and investment assets, maximizing returns while minimizing risk while adhering to policy, and recommend investment strategies for organizational financial health.
• Works in a collaborative manner with Community Partners to further MCH mission.
• Stay informed on industry best practices, trends, and innovative technologies to enhance financial operations.
• Oversee recruitment, selection, onboarding, and then ongoing management and training of financial personnel to build a strong finance team.
• Directs the preparation of all financial statements, including income statements, balance sheets, cash flow statements, tax returns and governmental agency reports.
• Maintains financial dashboards.
• Prepares annual UDS Report, Medicare and Medicaid Cost Reports/Settlements.
• Analyzes revenues and expenses to ensure they are recorded with accuracy.
• Promotes financial integrity upholding high standards and transparency. Leads by example as part of the Senior Team.
• Oversees Procurement/Purchasing to ensure cost control, staying on formulary, and getting contracted pricing.
• Oversees the Revenue Cycle Management Team to ensure insurance postings are occurring within our guidelines.
• Oversees Month End closing process, to include but not be limited to Journal Entries, Balance Sheet and Bank account reconciliations.
• Approves contracts and agreements with suppliers, distributors, federal & state agencies, and other organizational entities.
• Facilitates annual audit. Works with auditors in cooperative and transparent manner to assure a that the organizations Financial Statements are a true and accurate representation of MCH position.
• Ensures annual Single Audit requirements for 330 Grant are met.
• Ensure internal audits of organizational systems and procedures as part of quality efforts to assure compliance with organizational policies.
• Analyzes compensation policies, government regulations and prevailing wage rates to develop competitive compensation plans.

About the Position

The MOUD Licensed Practical Nurse (LPN) plays a vital role in ensuring the smooth operation of the Medication for Opioid Use Disorder (MOUD) program at Mountain Community Health (MCH) by providing high-quality patient care, coordinating services, and supporting clinical staff. The MOUD LPN must demonstrate flexibility, organization, and the ability to perform effectively under pressure while maintaining compassionate and patient-centered care based on the Harm Reduction Model. The MOUD LPN will work closely with patients to create personalized treatment plans that identify treatment goals and promote long-term recovery and wellness. They are involved in direct patient care under the supervision of a registered nurse (RN), provide care coordination to patients in varying states of health, and actively support the MOUD program staff, including the team coordinator, social worker, and clinician.

Qualifications/Skills

• Graduate of an accredited school of nursing, minimum bachelor’s degree in nursing.
• Current licensure as a LPN-Licensed Practical Nurse
• Evidence of one year of nursing experience, addiction medicine preferred
• BLS /CPR Certification
• Valid driver’s license.

Key Responsibilities

Patient Flow & Care Coordination: Efficiently manage multiple tasks to maximize patient flow. Implement individualized care plans with patient engagement, ensuring coordination of MOUD services across health, substance use, mental health treatments, and social services.

Clinical Support: Assist clinicians with procedures, performing tasks requiring technical and manual skills under the supervision of an RN. Conduct venipuncture, immunizations, vital signs, EKGs, and assist with medical procedures.

Patient Advocacy & Support: Advocate for patients to reduce barriers to care, assisting them in navigating the Health and Human Services system. Support patients in maintaining eligibility for income support, health insurance, housing, subsidies, and food assistance. Provide care in a non-judgmental, non-discriminatory manner that is sensitive to the patients’ and families’ diversity, preserving their autonomy, dignity, and rights.

Communication & Collaboration: Maintain clear and appropriate communication with co-workers, clinicians, and external partners. Develop and sustain collaborative relationships with primary care providers, home health services, community partners, hospital ER, residential treatment programs, recovery supports, Department of Children and Families (DCF), and specialty mental health/substance use services.

About the Position

Under general supervision of the Dental Director and in collaboration with the dental team, the General Dentist is responsible for clinically practicing in a program of primary (and in selected instances, secondary) preventive dental care in accordance with the goals of Mountain Community Health Center. The candidate will possess the ability to communicate courteously and effectively with patients of all ages and demographics.

Qualifications/Skills

• Degree from accredited Dental School (DDS or DMD),
• Licensed for clinical practice in the State of Vermont.
• Strong computer skills and experience with healthcare databases and applications
• Comply with local, state, and federal laws regarding dental and health care.
• Excellent written and verbal communication skills; the ability to keep detailed records.
• Comprehensive knowledge of dental procedures, tools, and diagnostics.

Knowledge, Skills & Abilities

• Ability to demonstrates an understanding of MCH’s mission in performing all aspects of the position.
• Ability to demonstrates commitment to, and understanding of MCH’s Service Excellence Standards, by modeling service excellence in all internal and external relationships, addressing service excellence deficits in staff, and in performance of all duties and responsibilities of this position.
• Ability to demonstrates a caring and helpful attitude when interacting with patients, vendors, and fellow employees. Strives to build cooperative partnerships with internal and external customers. Knowledge in promoting a dental staff environment in which the dental providers retain independent judgment and responsibility in the practice of dentistry, subject to peer review by, and recommendations.
• Ability to provides an environment in which the dental providers follow and abide by the ethics.

Job Description

This position will provide appropriate treatment to all patients within such physician’s expertise, regardless of the patient’s ability to pay for such services or the status of any third-party reimbursement for such services.

Qualifications/Skills

• Valid license to practice medicine in State of Vermont
• Maintenance of active narcotics and controlled substances numbers and licenses
• Understanding and commitment to comprehensive, community based primary health care
• Board certification in Family Practice
• BLS/CPR Certification
• Successful credentialing/privileging by MCH and applicable insurance companies

About the Position

This position is responsible for providing patients with a positive financial experience. Patient Account Representatives collect payments, set up payment arrangements as appropriate, and advise patients in person and over the phone on their insurance benefits and coverage. This position assists patients with eligibility for Medicaid, Mountain Community Health’s (MCH) sliding fee discount program, and performs some billing and referral functions as required for an FQHC.

Qualifications/Skills

• High School Diploma or Equivalent
• Associate degree in business or related field preferred.
• Equivalent of 1 year in education or experience in a healthcare billing field.
• Familiarity with CPT, CDT and ICD-10 codes preferred.

Knowledge, Skills & Abilities:

• Writing and communication skills
• Experience with providing a high level of customer service.
• Knowledge of computer applications for medical billing, financial data, spreadsheets, and word processing.
• Knowledge of medical terminology, procedures, and diagnosis
• Knowledge of computer and relevant software applications
• Working knowledge of dental and medical insurance
• Working knowledge of patient referrals to specialty offices
• Strong customer service skills
• Ability to multi-task efficiently
• Critical thinking skills
• Teamwork, initiative, and adaptability